Zoho Social | Workflos AppStore

Zoho Social

4.6

2,833

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Zoho Social is a social media management platform for businesses and agencies that offers features such as scheduling posts, monitoring mentions, creating custom dashboards, and advanced reporting. It also includes collaboration features and custom user-roles for managing social accounts for multiple brands. The tool can track revenue from social media marketing efforts and integrates with Zoho CRM and Zoho Desk for lead generation and social support.

Website

https://www.zoho.com/social/

Strengths

Analytics

In-depth social media analytics
Integration

Integration with other Zoho products
Collaboration

Collaboration features for team management

Weaknesses

Pricing

Pricing can be expensive for small businesses
Limited Platforms

Limited social media platforms supported
Learning Curve

Steep learning curve for new users

Opportunities

Opportunity to expand to more social media platforms
Opportunity to add more automation features
Opportunity to improve mobile app functionality

Threats

Competition from other social media management tools
Changes in social media algorithms and policies
Increased scrutiny on data privacy and security

Ask anything of Zoho Social with Workflos AI Assistant

https://www.zoho.com/social/

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Review Distribution

👍

High - rated users

Customers are highly satisfied with Zoho Social and appreciate the reporting feature and the ability to pause content.
🤔

Average - rated users

Customers are satisfied with the features of Zoho Social but are unhappy with the customer support.
👎

Low - rated users

Customers like the ease of use and customization options of Zoho Social, but are unhappy with the inability to customize video size.