Zoho Lens
4.5
17
Zoho Lens is a cloud-based software that enables technicians to provide real-time remote assistance to customers using augmented reality features like AR annotation, text chat, and VoIP. It also offers session analytics, session recording, rebranding, mobile SDK, and file management to help organizations with user management, improving accountability, better audits, and customization.
Strengths
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Ease of use
Intuitive interface and simple navigation
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Integration
Seamless integration with other Zoho products
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Collaboration
Real-time collaboration and screen sharing
Weaknesses
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Limited features
Lacks some advanced features compared to competitors
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Pricing
Pricing can be expensive for larger teams
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Customer support
Customer support can be slow to respond
Opportunities
- Growing demand for remote collaboration tools
- Opportunity to add more advanced features
- Opportunity to form partnerships with other SaaS providers
Threats
- Intense competition from established players in the market
- Security concerns around remote collaboration tools
- Potential decrease in demand due to economic downturn
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Zoho Lens Plan
Zoho Lens offers a flexible pricing strategy with three versions, starting at $8 per user per month, with increasing features.
SSO Free Forever
Manage Google Drive, Mailchimp, Dropbox Business, Microsoft PowerPoint, QuickBooks Desktop Enterprise, Canva, Zoho One, DocuSign, Salesforce Sales Cloud Suite, Adobe Photoshop with SSO
