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Collaboration
Allows for real-time collaboration and document sharing
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Affordability
Pricing is competitive and offers a free plan
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Integration
Integrates with other Zoho products and third-party apps
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Limited Features
Lacks some advanced features compared to other document management software
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User Interface
UI can be confusing and overwhelming for some users
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Customer Support
Customer support can be slow to respond and not always helpful
- Opportunity to improve and expand mobile app functionality
- Opportunity to increase brand awareness and marketing efforts
- Opportunity to integrate AI technology for improved document management
- Competition from established document management software providers
- Increased concern over data security and privacy may deter potential customers
- Changes in data privacy regulations may impact the software's functionality and compliance
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https://www.zoho.com/docs/Review Distribution
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High - rated users
Zoho has never stopped developing new features throughout their productivity suite. Support is awesome and ease of use is great for newbies. I've been using Zoho Apps for more than ten years and I am still loyal with their efforts.
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Average - rated users
Docs includes Writer, Sheet and Show apps, unfortunately loading times of the apps can be cumbersome and the lack of full versions of these apps for mobile phones or tablets forces you to seek for other options even though the online versions of the apps are option packed.