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Intuitive UI
Easy to use interface for non-technical users
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Customizable templates
Ability to create unique designs for online stores
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Responsive support
Quick and helpful customer service
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Limited integrations
Few options for connecting with other software
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Pricing
Higher cost compared to some competitors
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Limited features
Not as robust as some other e-commerce platforms
- Adding more options for connecting with other software
- Expanding into new markets
- Continuing to develop and improve the platform
- Facing competition from other e-commerce platforms
- Decreased spending on e-commerce during a recession
- Risk of data breaches and loss of customer trust
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https://www.zoey.com/wholesale-b2b-ecommerceReview Distribution
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High - rated users
Zoey is an amazing eCommerce platform! It makes it a breeze for merchants to run successfully a store with no in-house developer! Nice and Clean admin interface. It's intuitive and easy to use which allows you to get up and running your store very quickly. Out of the box Zoey comes with a lot of goodies every merchant is craving on - a great drag & drop design editor; advanced international tools: multi-languages store, easy translations; optimised checkout; abandoned carts recovery; gift cards; advanced analytics like Glew which provides useful insights to make decisions about how to grow; a bunch of pre-integrated apps for personalized shopping experiences, email marketing, inventory management, GDPR and so much more... They have great Wholesale/B2B tools too - Although I'm not selling to B2B - as a Multi-brand retailer I found out it's perfect to use them to run Private Sales. Zoey's support team with their unforeseen valuable knowledge and fast response is absolutely incredible. They have a community too where you can ask questions or request new features or apps (spoiler: you'll find me inside - ready to help out :) ) Oh, and last but not least you don't have to worry about Security or Hosting - all is managed behind the scenes for you. The store can handle large traffic and is always 100% uptime, plus it has a speedy loading time. It's a real labor of love for the team to build an eCommerce platform that empowers merchants to run a profitable business!.Nothing worth mentioning - the platform isn't a one-and-done effort and Zoey really keeps it up by doing constant enhancements.
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Average - rated users
Zoey was real easy to use to get our online store up and running. The integration with Google is also very nice.Zoey lacks some functions like being able to send out emails in lists. It would be nice to have more templates for emails as well that are not just html.
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Low - rated users
I like that customers can log in and use as an e-commerce if they want or I can easily create invoices and send. The ability to send drafts is also very handy. I would recommend.It can be a little difficult to see customer orders without searching specifically. Some more organization on the orders list page would be helpful. Minor thing.