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All-in-one HR platform
Offers a comprehensive suite of HR tools, including payroll, benefits, compliance, and more.
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Easy to use
Intuitive interface and simple setup process make it easy for small businesses to manage HR tasks.
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Affordable pricing
Pricing is based on the number of employees, making it a cost-effective solution for small businesses.
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Limited customization
May not be suitable for larger businesses with complex HR needs that require more customization.
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Limited integrations
Integrations with other software may be limited, which could be a drawback for some businesses.
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Customer support
Some users have reported issues with customer support, including long wait times and unresponsive representatives.
- Zenefits has the potential to expand its services beyond HR and into other areas, such as accounting or marketing.
- Zenefits could expand its services to other countries, which would increase its customer base and revenue potential.
- Partnering with other software providers could increase Zenefits' integrations and functionality.
- There are many other HR software providers in the market, which could pose a threat to Zenefits' market share.
- Changes in HR regulations could impact Zenefits' compliance tools and require significant updates to the platform.
- Data breaches or security issues could damage Zenefits' reputation and lead to loss of customers.
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https://www.zenefits.com/Review Distribution
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High - rated users
Customers like the easy-to-use payroll software and helpful employee directory.
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Average - rated users
Customers have experienced issues with tax filings and customer support.
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Low - rated users
Customers have had numerous issues with Zenefits, including a difficult set up process, broken promises, poor customer support, and incorrect tax filings.