Zendesk - Custom Data Actions
4.6
12
Zendesk custom Data Actions enhance Genesys Cloud's Architect flows.
Strengths
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Customizable
Ability to create custom data actions
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Efficient
Streamlines workflow and saves time
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User-friendly
Easy to use interface
Weaknesses
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Limited Integration
May not integrate with all systems
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Cost
May be expensive for small businesses
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Learning Curve
May take time to learn how to use effectively
Opportunities
- Can improve productivity and efficiency
- Can be tailored to specific business needs
- Can give businesses a competitive edge
Threats
- May face competition from similar products
- May face security risks with sensitive data
- May become outdated with changing technology
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Zendesk - Custom Data Actions Plan
Zendesk - Custom Data Actions offers a flexible pricing plan starting at $5 per agent per month with additional features available in higher versions.