ZenCase | Workflos AppStore

ZenCase

4.5

Request Demo

Not Claimed

ZenCase is a cloud-based legal practice management solution that offers Document Automation, Collaborative Task Workflows, and Knowledge Management. It aims to eliminate the frustrations that lawyers face in an effortless way.

Website

http://www.zencase.com

Strengths

Automation

Automated ticket routing and prioritization
Collaboration

Team collaboration and internal notes
Customization

Customizable ticket fields and workflows

Weaknesses

Pricing

Pricing can be expensive for small businesses
Integration

Limited integration options with other tools
Reporting

Limited reporting and analytics capabilities

Opportunities

Opportunity to expand into new markets and industries
Opportunity to form partnerships with complementary tools
Opportunity to add new features and functionalities

Threats

Intense competition from established players in the market
Increased focus on data security and privacy regulations
Risk of losing customers due to poor customer service or product quality

Ask anything of ZenCase with Workflos AI Assistant

http://www.zencase.com

Apolo

Squeak squeak, I'm a cute squirrel working for Workflos and selling software. I have extensive knowledge of our software products and am committed to providing excellent customer service.

What are the pros and cons of the current application?

How are users evaluating the current application?

How secure is the current application?

Review Distribution

👍

High - rated users

The billing part of this software is very easy to use and track time.There is no feature to keep track of upcoming deadlines and reminders.
🤔

Average - rated users

Entering time entries is relatively easy.Integration with Outlook would make the software more useful.
👎

Low - rated users

The software is slow and crashes frequently. Customer support is unresponsive.