Yelp Guest Manager | Workflos AppStore

Yelp Guest Manager

4.4

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Yelp Guest Manager is a fully integrated solution for restaurants to manage their front-of-house operations, including waitlist, reservations, kiosk, takeout, table management, and online brand building. It combines Yelp's diner network with powerful solutions to simplify and streamline restaurant operations.

Website

https://www.yelpreservations.com

Strengths

User-friendly interface

Easy to navigate and use
Real-time updates

Provides up-to-date information on guest activity
Customizable settings

Allows for personalized guest management

Weaknesses

Limited integrations

Does not integrate with all popular software
Limited features

Does not offer as many features as some competitors
Limited customer support

Customer support is not available 24/7

Opportunities

Could expand into new industries beyond hospitality
Could increase market share by integrating with more popular software
Could attract more customers by offering additional features

Threats

Competitors with more features and integrations
Decreased demand for hospitality software during economic downturns
Potential for data breaches and loss of customer trust

Ask anything of Yelp Guest Manager with Workflos AI Assistant

https://www.yelpreservations.com

Apolo

Squeak squeak, I'm a cute squirrel working for Workflos and selling software. I have extensive knowledge of our software products and am committed to providing excellent customer service.

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Review Distribution

👍

High - rated users

Easy to use and train staff on. Guest feature gives guests the power to decide if they want to wait or go someplace else. Helps keep wait times and host staff organized.N/A.
🤔

Average - rated users

Text messaging helps keep hosts more proactive and helpful to guests. Good for keeping wait times and host staff organized.Text messaging may not work if reception is spotty. Customer support could be better in customizing responses.
👎

Low - rated users

Yelp is good and helpful as a user.Bad experience with paid advertising on Yelp. Salesperson gave misleading statistics and pushed for a 6-month contract with high minimum amount. Average click payment was much higher than expected. Penalty fees were charged for canceling the contract. No valuable leads were received from Yelp after 6 months of paid ads. Continues to receive sales calls despite not wanting to deal with the company anymore.