Xoxoday | Workflos AppStore

Xoxoday

4.3

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Xoxoday Plum is a rewards, incentives, benefits, and payouts infrastructure that simplifies rewards programs for businesses and provides a delightful experience for end-users. It integrates with popular HRMS, HRIS, CRM, Survey, Marketing automation, SSO, and SAML tools, allowing for flexible reward options. Its API also enables automated rewards and incentives delivery. It is used by marketing, HR, sales, and channel teams for consumer promotions and market research.

Website

https://www.xoxoday.com

Strengths

Versatile

Offers a wide range of employee engagement solutions
Easy to use

User-friendly interface for both administrators and employees
Customizable

Allows for customization of rewards and recognition programs

Weaknesses

Limited integrations

Integration options are limited compared to other SaaS products
Pricing

Pricing may be too high for small businesses
Limited reporting

Reporting options are limited compared to other SaaS products

Opportunities

Opportunity to expand integrations and reporting options
Opportunity to expand into global markets
Opportunity to form partnerships with other SaaS products

Threats

Competition from other SaaS products offering similar solutions
Economic downturn may lead to decreased demand for employee engagement solutions
Increased concern over data security may lead to decreased trust in SaaS products

Ask anything of Xoxoday with Workflos AI Assistant

https://www.xoxoday.com

Apolo

Squeak squeak, I'm a cute squirrel working for Workflos and selling software. I have extensive knowledge of our software products and am committed to providing excellent customer service.

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Review Distribution

👍

High - rated users

Immediate response from customer support Can be accessible to most of the top websites Doing great in US too.One service request should not take beyond 24hrs to close.
🤔

Average - rated users

The platform provides an easy way to send rewards to customers and partner networks. It also offers large automation and integration capabilities.N/A.
👎

Low - rated users

The platform provides an easy way to send rewards to customers and partner networks. It also offers large automation and integration capabilities.The customer service is terrible, and if you are maintaining high standards in your bookkeeping, I wouldn't recommend using the service. It took 3-5 tries to issue a proper invoice in euros coming from a European office of the company (vs an invoice in Rupees from an Indian company). The account manager guided me through the process of paying for a cash deposit to refill the XOXO balance via a third-party platform. Once the payment has been through and the balance replenished, it took ages to get proper invoices for the operation. And to my surprise, only a part of a transaction has been invoiced. The third-party payment tool (Payoneer) commission has not been invoiced, although before making a financial transaction I specified that I need a proper invoice for this operation. The XOXO account manager just sent me to the Payoneer customer service (where I cannot get any proper reply) and stopped answering my emails. Now because of XOXO's negligence, we're facing problems with the financial audit. So I wouldn't recommend that any business that wants to keep their financials in order uses the platform.