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Ease of use
Intuitive interface and simple navigation
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Automation
Automated bank feeds and invoicing
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Collaboration
Real-time collaboration with advisors and team members
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Limited features
Lacks some advanced accounting features
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Pricing
Pricing can be expensive for larger businesses
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Customer support
Customer support can be slow to respond
- Opportunity to expand into new global markets
- Opportunity to integrate with other software and platforms
- Opportunity to improve mobile app functionality
- Competition from other accounting software providers
- Changes in accounting regulations could impact the software
- Security breaches could damage the reputation of the software
Ask anything of Xero with Workflos AI Assistant
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Review Distribution
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👍
High - rated users
No information available for high-rated segment.
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🤔
Average - rated users
Customers in the mid-rated segment have expressed concerns about the lack of customisable reports, aging in statements, support for state payroll tax, and the way Xero counts credit cards as an asset instead of a liability. They have also mentioned issues with bank reconciliations and the lack of response from Xero staff in Xero Central.
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👎
Low - rated users
Customers in the low-rated segment have expressed regret after moving from Reckon Accounts desktop to Xero. They are looking for alternatives and have not mentioned any pros.
Media
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