Winware.ai
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Do you know why your customers churn? Winware believes that customer churn is primarily because your customer doesn't achieve *their* goals with your product. Same with a free trial user who doesn't upgrade. They don't see how the upgrade will help them achieve their goals. Winware uses AI to define a product adoption plan that aligns with your customers' goals. We then integrate with your existing automated messaging tools to drive users to those product experiences that are aligned to their goals. When customers achieve their goals with your product, you get more renewals and upgrades. How it works: 1. Align Customer Goals to Business Objectives: Winware shows business objectives (retention, upgrades) based on a customer’s achievement of *their* goals with your product. 2. A.I. optimized user journey: Winware’s A.I. analyzes your product analytics to uncover how a customer can best use your product to achieve their goals 3. Automated messaging: Winware integrates with your existing messaging tools to automatically drive your customers to the product experiences that help them achieve to their goals 4. Customer success tracking vs. Goals. We automatically track if a customer is using the features that will help them achieve their goals. This can be exported to your CRM or CS tool. When your customer's achieve their goals with your product, you will get more renewals and upgrades. For more information visit https://www.winware.ai/
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