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Ease of use
Intuitive interface and simple setup process
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Comprehensive monitoring
Monitors network, servers, applications, and devices
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Customizable alerts
Allows for personalized alert settings and notifications
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Limited reporting
Reporting capabilities are not as robust as some competitors
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Expensive
Higher price point compared to some other monitoring tools
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Limited integrations
Integration options are limited compared to some competitors
- Could expand market reach with a cloud-based version
- Could increase market share by adding more integration options
- Could attract more customers with enhanced reporting capabilities
- Competitors offering similar monitoring tools at lower price points
- Growing trend towards cloud-based monitoring solutions could impact sales
- Increased focus on cybersecurity could lead to more scrutiny of monitoring tools
Ask anything of WhatsUp Gold with Workflos AI Assistant
https://www.whatsupgold.com/Review Distribution
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High - rated users
The alerts are where WhatsUpGold really shines. They are all fully customizable and once they're setup to your specifications they work like a dream. A majority of the time we will know when something on the network goes down before our users even notice the problem!.This product can do so many different things it becomes a little overwhelming. Once alerts are setup they work great, but the configuration process can get pretty confusing if you haven't done it before. Online training videos on how to configure certain features would be a great tool.
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Average - rated users
The website does provide great ability to customize and layout the network graphically so users can easily see how hardware is connected. This capability is largely why we've kept What's Up Gold around, along with the reasonably priced structure.N/A.
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Low - rated users
N/A.Support needs vast improvements. Documentation could be better. Do not utilize this product with the thought of turning a lot of features on as it simply cannot handle it. Our experience with utilizing the network monitoring, netflow, configuration backup, and syslog services caused our instance to crawl and at times and be completely unusable. Support was not able to resolve the issues over the span of multiple years and multiple upgrades and multiple escalations, so we instead started to stop utilizing some of these features such as the netflow and syslog services so that our network monitoring piece was functional. We've since replaced What's Up Gold for the netflow and syslog functions with other products and are considering replacing the product completely.