Wavity Help and Service Desk | Workflos AppStore

Wavity Help and Service Desk

4.6

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Wavity offers a modern and easy-to-use help and service desk solution that can be used by organizations of all sizes, including small organizations using spreadsheets and ad-hoc homegrown solutions. It is particularly well-suited for Business Process Outsourcing (BPO) organizations and offers unique functionality for each customer. Wavity's Zero Code Application Designer and wBots RPA tools make this possible, and their analytics engine provides real-time metrics. Their pricing model is designed to reduce SaaS spend.

Website

https://www.wavity.com/

Developer

Wavity, Inc.

HQ Location

San Jose, CA

Year Founded

2016

Number of Employees

Twitter

@WavityInc

Strengths

Customizable workflows

Allows for tailored processes to fit specific business needs
Integrations

Seamlessly integrates with other software and tools
Automation

Automates repetitive tasks to increase efficiency

Weaknesses

Limited reporting

Reporting capabilities are not as robust as other help desk software
Limited customization

Some aspects of the software cannot be customized
Limited mobile app functionality

Mobile app does not have all the features of the desktop version

Opportunities

Can continue to add integrations with other software and tools
Can improve reporting features to better meet user needs
Can add more features to the mobile app to improve user experience

Threats

Competitors with similar software and features
Decreased demand for help desk software due to economic factors
Potential for security breaches and loss of customer trust

Ask anything of Wavity Help and Service Desk with Workflos AI Assistant

https://www.wavity.com/

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