Voyc
4.3
21
Voyc is a speech analytics AI software that enables regulated firms to check 100% of contact centre interactions. It helps improve operational efficiencies, catch complaints, identify vulnerable customers, and deliver an exceptional customer experience. It automates QA workflows, improves agent performance, and promises quick implementation, ease-of-use, and bank-grade security.
Strengths
-
Accurate
Provides accurate insights and analytics
-
Easy to use
User-friendly interface and easy to navigate
-
Customizable
Can be customized to fit specific business needs
Weaknesses
-
Limited features
Lacks some advanced features compared to competitors
-
Limited integrations
Integration options are limited
-
Pricing
Pricing may be too high for some businesses
Opportunities
- Growing market for data analytics and insights
- Opportunity to add new features and improve functionality
- Opportunity to form partnerships with other SaaS companies
Threats
- Intense competition from established players in the market
- Increased scrutiny on data privacy and security
- Potential impact of economic downturn on business operations
Ask anything of Voyc with Workflos AI Assistant
https://www.voyc.ai/
Apolo
Squeak squeak, I'm a cute squirrel working for Workflos and selling software.
I have extensive knowledge of our software products and am committed to
providing excellent customer service.
What are the pros and cons of the current application?
How are users evaluating the current application?
How secure is the current application?
Sign up for free
Voyc Plan
Voyc offers a tiered pricing model based on the number of users and features, starting at $49/month for the basic version.
SSO Free Forever
Manage Google Drive, Mailchimp, Dropbox Business, Microsoft PowerPoint, QuickBooks Desktop Enterprise, Canva, Zoho One, DocuSign, Salesforce Sales Cloud Suite, Adobe Photoshop with SSO
