VoxDesk by 500apps
4.8
4
VoxDesk offers call center software with features such as Predictive Dialer, Automated Voicemail Drops, Chrome extension, and Call analytics to automate calls, improve team efficiency, and enhance customer experience. Organizations can generate more leads with these features. VoxDesk offers 50 apps for $14.99.
Strengths
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Omnichannel Support
Supports multiple channels for customer communication
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Automation
Automates repetitive tasks to save time and increase efficiency
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Analytics
Provides detailed analytics and reports for better decision-making
Weaknesses
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Pricing
Pricing may be too high for small businesses
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Learning Curve
May take some time to learn and fully utilize all features
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Limited Integrations
May not integrate with all necessary tools and software
Opportunities
- Potential for adding new features and improving existing ones
- Opportunity to target small businesses with more affordable pricing plans
- Opportunity for partnerships with other software and tools for better integration
Threats
- Competition from other SaaS companies offering similar products
- Potential impact of economic downturn on customer demand and spending
- Potential for security breaches and loss of customer data
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VoxDesk by 500apps Plan
VoxDesk by 500apps offers a range of plans starting at $14 per user per month with varying features and capabilities.
Basic
14
1 User Per Month
50 apps,
Multiple Workspaces,
Apps for All Your Needs,
99.5% Global Uptime Guarantee,
24/5 Customer Support,
No Feature Caps
Dialer
Call Recording
Soundboards
Call Logging
Call Analytics
Call Dispositions
Music on Hold
Call Center Scripts
Voicemail Drop
List Management
Voicebot
Call Campaign
SSO Free Forever
Manage Google Drive, Mailchimp, Dropbox Business, Microsoft PowerPoint, QuickBooks Desktop Enterprise, Canva, Zoho One, DocuSign, Salesforce Sales Cloud Suite, Adobe Photoshop with SSO
