Voxco IVR
4.4
2
Voxco IVR is an automated voice response survey system that can operate on an inbound, outbound, or mixed method basis. It allows respondents to answer questionnaires through the touchtone on their phone and can broadcast messages to respondents. Voxco has clients in 30+ countries and offices in Canada/US, Europe & Australia.
Strengths
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Efficient
Automated surveys save time and resources
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Flexible
Customizable surveys and questionnaires
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Scalable
Can handle large volumes of calls and data
Weaknesses
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Limited Reach
Only reaches respondents with landline phones
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Limited Responses
May not capture nuanced responses or emotions
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Limited Personalization
Lacks the personal touch of human interaction
Opportunities
- Can expand into new regions or demographics
- Can add new features or integrations to stay competitive
- Can explore new applications beyond traditional surveys
Threats
- Newer technologies may render IVR surveys obsolete
- Changes in regulations may impact the use of IVR surveys
- Increased competition from other survey tools or methods
Ask anything of Voxco IVR with Workflos AI Assistant
https://www.voxco.com/survey-solutions/voxco-ivr/
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Voxco IVR Plan
Voxco IVR offers a pay-as-you-go pricing model with basic and advanced versions starting at $0.15 per minute.