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Volunteer Impact by Better Impact
4.7
58

Not Claimed

Volunteer Impact is a web-based volunteer management software that offers customizable volunteer profiles, training and onboarding tracking, scheduling, reporting, and more. It aims to save time and money while securing volunteer data. Better Impact, the company behind Volunteer Impact, has been serving volunteer services teams since 2000 and offers regular software updates, a 30-day trial account, nonprofit sector pricing, and ISO 27001 certification for data security. Support is available via online chat, phone, and email with access to online training videos and help articles 24/7/365.
Website
http://www.betterimpact.com
Developer
Better Impact
HQ Location
Hamilton, ON
Year Founded
2000
Number of Employees
29
Twitter
@BetterImpact
Strengths
  • Customizable

    Allows organizations to tailor the software to their specific needs.

  • User-friendly

    Easy to use interface for both volunteers and administrators.

  • Comprehensive reporting

    Provides detailed reports on volunteer hours, activities, and impact.

Weaknesses
  • Limited integrations

    Does not integrate with as many other software programs as some competitors.

  • Limited mobile functionality

    Mobile app is not as robust as some competitors.

  • Limited customization options for volunteers

    Volunteers have limited ability to customize their profiles or track their own progress.

Opportunities
  • Could expand integrations with other software programs to increase functionality.
  • Could improve mobile app to provide more features and functionality.
  • Could provide more options for volunteers to customize their profiles and track their own progress.
Threats
  • Facing competition from other volunteer management software programs.
  • A potential economic downturn could lead to decreased funding for volunteer programs.
  • Changes in volunteer demographics could lead to decreased demand for volunteer management software.

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Volunteer Impact by Better Impact Plan

Volunteer Impact by Better Impact offers a range of pricing plans starting at $49/month for the basic version and $99/month for the advanced version.
Standard Edition $ 288 Per Year
For orgs with ONE branch, location, department or shop, etc. (one sub-account) . Online application forms Volunteer portal and mobile app Volunteer opportunity listings Customizable volunteer profiles eLearning Modules Scheduling for recurring and event shifts Outcomes and feedback reporting Saved searches and processes Email / text individuals or configurable groups 5x24 phone/online chat support with former leaders of volunteers Data encrypted at rest and in transit ... and so much more!
Standard PLUS $ 612 Per Year
For orgs with ONE branch, location, department or shop, etc. (one sub-account). Includes some extra software features and bundled services, delivered annually, for cost-savings. Everything in the Standard Edition, and... Migration consultation Four follow up calls in first year Data import of profile contact details Annual account review Annual refresher training (1 hour) Unlimited outbound text messaging Folders for the Document Library Email routing for shift signup and cancellation emails Optional IP restrictions on admin access Optional 2-factor authentication requirement for all admins Dedicated Account Manager (Member Success Advisor)
Enterprise Edition $ 648 Per Year
For orgs with MULTIPLE branches, locations, departments or shops, etc. (sub-accounts) that need to restrict data access between these entities. Everything in the Standard Edition and... Separate sub-accounts for individual branches, locations, departments or shops, etc. Administrators can only see and interact with the users in their sub-account Overarching top level access to specific volunteer profile data Communications features across all sub-accounts Reporting across all subaccounts
Enterprise PLUS $ 1 Per Year
For orgs with MULTIPLE branches, locations, departments or shops, etc. (sub-accounts) that need to restrict data access between these entities. Includes some extra software functionality, features and bundled services, delivered annually, for cost-savings. Everything in the Enterprise Edition and... Migration consultation Four follow up calls in first year Data import of profile contact details Annual account review Annual refresher training (4 hours) Unlimited outbound text messaging Folders for the Document Library Email routing for shift signup and cancellation emails Optional IP restrictions on admin access Optional 2-factor authentication requirement for all admins Regional sub-account structure Configuration administration level without access to data Bulk update sub-account application form settings Dedicated Account Manager (Member Success Advisor)
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