VoIP.ms | Workflos AppStore

VoIP.ms

4.7

336

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VoIP.ms is a cloud-based internet phone service solution that helps businesses manage local, mobile and toll-free number portability across Canada and United States. It offers features such as voicemail, call waiting, caller ID, DID forwarding, call recording, music on hold, ring groups and three-way calling. Teams can create their own space and communicate with several people in the same conversation through audio conferencing capabilities. The solution enables users to handle high volumes of incoming calls by arranging them in queues, which can be configured to offer optimal customer service. It also offers multiple failover options, call hunting, time conditions and speed dialing. VoIP.ms provides sequencing, which allows businesses to create...

Website

http://voip.ms

Strengths

Affordable pricing

Low cost per minute and no monthly fees
Flexible plans

Customizable plans to fit different business needs
Global coverage

Access to over 70 countries and 5000 cities

Weaknesses

Limited features

Basic features compared to other VoIP providers
No customer support

No phone or chat support, only email
No hardware

No hardware provided, must purchase separately

Opportunities

Increasing demand for VoIP services
Opportunities to partner with other businesses
Potential to add new features to stay competitive

Threats

Competing with larger, more established VoIP providers
Potential changes in regulations affecting VoIP services
Security threats and concerns for VoIP services

Ask anything of VoIP.ms with Workflos AI Assistant

http://voip.ms

Apolo

Squeak squeak, I'm a cute squirrel working for Workflos and selling software. I have extensive knowledge of our software products and am committed to providing excellent customer service.

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Review Distribution

👍

High - rated users

Customers are highly satisfied with VoIP.ms, citing cheap rates and a large number of Canadian numbers available.
🤔

Average - rated users

Customers have mixed feelings about VoIP.ms, with some praising the cheap rates and Canadian numbers available, while others criticize the complicated or outdated UI, zero help from customer support, intermittent service, and delays before connecting calls.
👎

Low - rated users

Customers are highly dissatisfied with VoIP.ms, citing poor call quality, frequent outages, and unresponsive customer support.