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VoIP Detective
4.4
1

Not Claimed

VoIP Detective is a call reporting tool that is easy to use and cost-effective. It can pull CDR files from Cisco Callmanager cluster and generate on-demand reports. It has a free version with no expiration and a full-featured version for $499/year.
Website
https://www.ucguru.com/
Developer
UC Guru
Strengths
  • Ease of use

    Simple and intuitive interface

  • Comprehensive reporting

    Provides detailed call analytics and metrics

  • Cost-effective

    Affordable pricing plans for businesses of all sizes

Weaknesses
  • Limited integrations

    Does not integrate with all popular business tools

  • Lack of customization

    Limited options for customizing reports and dashboards

  • Reliance on internet connection

    Service quality may be affected by poor internet connectivity

Opportunities
  • Potential to target new industries and geographies
  • Opportunity to integrate with more popular business tools
  • Potential to offer more options for customizing reports and dashboards
Threats
  • Facing competition from established VoIP providers
  • Potential impact on businesses' ability to invest in new tools
  • Changes in regulations related to VoIP services may impact the business

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VoIP Detective Plan

VoIP Detective offers a tiered pricing model based on the number of users, with additional features available in higher-priced versions.
Pro $ 499 Unlimited users, Unlimited data retention
All the benefits of the free tier, plus the following : data is imported every minute, unlimited data retention, gateway utilization reports, and the ability to schedule reports to be emailed to users and managers. Unlimited data retention Data imported every minute Gateway utilization reports Schedule reports to be delivered by email
Free $ 0 7 days of data retention, Unlimited users
Report on the previous 7 days of calls. Generate on-demand reports for all aspects of your Cisco Callmanager installation. 7 day data retention Data imported hourly No expiration - this software is not time limited. While data older than 7 days is overwritten, the program itself does not expire.
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