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Voicenter Cloud Contact Center
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Voicenter Cloud offers a user-centric contact center and phone system solution that is scalable for any business need. It has a low code no code platform, multi-lingual user-friendly UIs, and supports any IT stack. It also has omnichannel capabilities and global public cloud coverage, allowing users to bring their own device or SIP trunk.
Website
https://voicenter.com/
Developer
voicenter
Strengths
  • Scalability

    Easily scalable to meet growing business needs

  • Flexibility

    Customizable to fit specific business requirements

  • Ease of use

    User-friendly interface for easy adoption and training

Weaknesses
  • Limited integrations

    May not integrate with all necessary business tools

  • Reliance on internet connection

    Service may be disrupted by poor internet connectivity

  • Pricing

    May be more expensive than competitors

Opportunities
  • Growing demand for cloud-based contact center solutions
  • Potential to add new features and functionality to stay competitive
  • Opportunity to form partnerships with other SaaS providers
Threats
  • Intense competition from other cloud contact center providers
  • Potential for security breaches and data loss
  • Changes in regulations and compliance requirements may impact business operations

Ask anything of Voicenter Cloud Contact Center with Workflos AI Assistant

https://voicenter.com/
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Voicenter Cloud Contact Center Plan

Voicenter Cloud Contact Center offers a pay-as-you-go pricing model with three versions, starting at $0.03 per minute.
Basic $ 9 1 Basic Per Month
Your basic cost effective phone system IVR Call transfers Call forwarding Agents softphone Call recording Music on hold Work from home Conferencing Scheduled reports Intercom Bring your own device Inbound localization Call queuing Click2call IP access restriction Fraud call detection
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