virtualQ is a B2B customer support software that specializes in call support pre-call, sequencing and prioritizing calls, and managing call loads. Their AI-based product portfolio includes virtual waiting services, appointment booking services, voice-based IVR, voice automation assistants, call volume peak management, and more. Their clients have seen an 8% increase in customer satisfaction scores and a 1,000 idle agent hours drop within 3 months of implementing their solutions. They serve clients in various industries and aim to enhance customer experience and optimize operational efficiency.