VirtualPBX | Workflos AppStore

VirtualPBX

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VirtualPBX Business Phone System is a SaaS solution that offers unlimited minutes, text messaging, and video conferencing starting at $16/month. It allows users to operate their hybrid, on-premise, or remote office and turn any device into a virtual phone system using Softphone Apps. The system offers features like Automated Attendant, Custom Greetings, Advanced Call Reports, ACD Queues, and over 3,000 integrations with tools like Google, Salesforce, AWS, Dropbox, and Trello. The solution is suitable for Call Centers, Startups, Enterprises, Solopreneurs, and more, and offers 24/7 support.

Website

https://www.virtualpbx.com

Strengths

Flexibility

Can be customized to fit any business needs
Scalability

Can easily grow with the business
Cost-effective

Lower cost compared to traditional PBX systems

Weaknesses

Reliability

Dependent on internet connection, which can be unreliable
Complexity

May require technical expertise to set up and maintain
Limited features

May not have all the features of a traditional PBX system

Opportunities

Can support remote work and virtual teams
Can integrate with other business software and tools
Growing demand for cloud-based communication solutions

Threats

Competing with other virtual PBX providers
Potential security risks associated with cloud-based systems
Regulatory changes or compliance requirements may impact the service

Ask anything of VirtualPBX with Workflos AI Assistant

https://www.virtualpbx.com

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Review Distribution

👍

High - rated users

VirtualPBX provides all the advanced features of a traditional PBX or in-house system without all the overhead or tech know-how. Their concierge service translated all our requirements into the configuration and setup, trained us, and then we were off and running.The new 'Dash' experience isn't perfect, but online chat is very responsive to help you get through any issues you have. I wish the SIP licenses weren't an add-on cost.
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Average - rated users

Great budget-friendly VOIP service for small businesses. Love the customization that VirtualPBX gives my company. The teleconferencing option was a nice little add-on that we've actually ended up using quite a bit.I wish they would expand their selection of acceptable phones, the higher-end phones that we wanted weren't supported.
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Low - rated users

VirtualPBX's service is extremely reliable and the quality is excellent. The pricing is also reasonable, especially for small businesses like mine. Also, there are quite a few features that are included with my account.Nothing that I can think of offhand. I really haven't had any negative experiences.