VirtualLogger
4
4
VirtualLogger LLC offers call recording, quality monitoring, post-call surveys, speech analytics and transcriptions, CRM integrations and e-coaching technology to contact centers on a hosted basis with a "pay as you go" approach. Clients can access their recordings, call evaluations, coaching content and other data from anywhere.
Strengths
-
Ease of use
Intuitive interface makes it easy for users to navigate and utilize the software.
-
Customizable reports
Users can create and customize reports to fit their specific needs.
-
Real-time monitoring
Provides real-time monitoring of calls and agent performance.
Weaknesses
-
Limited integrations
Integration options are limited compared to other similar software.
-
Lack of advanced features
Does not offer advanced features such as sentiment analysis or speech-to-text transcription.
-
Pricing
Pricing may be higher compared to other similar software.
Opportunities
- Could expand integration options to appeal to a wider range of users.
- Could add advanced features such as sentiment analysis or speech-to-text transcription to stay competitive.
- Could partner with other software to offer a more comprehensive solution.
Threats
- Competition from other similar software could impact market share.
- Advancements in technology could make the software outdated if not updated regularly.
- An economic downturn could impact sales and revenue.
Ask anything of VirtualLogger with Workflos AI Assistant
https://virtuallogger.com/companyoverview.html
Apolo
Squeak squeak, I'm a cute squirrel working for Workflos and selling software.
I have extensive knowledge of our software products and am committed to
providing excellent customer service.
What are the pros and cons of the current application?
How are users evaluating the current application?
How secure is the current application?
Sign up for free
VirtualLogger Plan
VirtualLogger offers a tiered pricing strategy with three versions ranging from $49 to $99 per user per month, with increasing features.
SSO Free Forever
Manage ADP Workforce Now, Vantage Circle, Lattice, QuickBooks Time, Guusto, Awardco, Clockify, Paylocity, Toggl Track, Nectar with SSO
