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ViiBE
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ViiBE is a SaaS platform that offers video assistance, ticketing system, and knowledge management system for technical support centers and after-sales services. It uses live video stream combined with AR and collaborative tools to provide the best remote diagnosis, which helps save time and costs by avoiding unnecessary expert travels.
Website
https://viibe.co/
Developer
ViiBE
Strengths
  • Easy to use

    Intuitive interface and simple setup process

  • High-quality video

    Provides clear and stable video calls even in low-bandwidth environments

  • Customizable branding

    Allows companies to add their own branding to the platform

Weaknesses
  • Limited integrations

    Does not integrate with many third-party tools

  • No mobile app

    Currently only available on desktop

  • Limited features

    Lacks some advanced features found in other video conferencing tools

Opportunities
  • Increased need for video conferencing tools due to the rise of remote work
  • Opportunity to develop a mobile app to reach a wider audience
  • Potential to form partnerships with other SaaS tools to expand integrations
Threats
  • Facing competition from established video conferencing tools such as Zoom and Microsoft Teams
  • Increased scrutiny on the security and privacy of video conferencing tools
  • Decreased demand for video conferencing tools due to economic uncertainty

Ask anything of ViiBE with Workflos AI Assistant

https://viibe.co/
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ViiBE Plan

ViiBE offers a flexible pricing strategy with three versions, starting at €99/month, tailored to the needs of businesses.
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