Viber | Workflos AppStore

Viber

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Viber is a communication solution for businesses that allows them to connect with clients through one-to-one chats, video calls, and text messages. It also offers features such as running advertisements, converting leads, processing payments, managing and interacting with multiple members through the Viber community feature, and enhancing audience engagement and brand awareness through sticker content functionality. Viber also allows businesses to integrate with third-party applications.

Website

https://www.viber.com/business

Suitable for enterprise

Personal、Startups、SMEs

Strengths

Free messaging and calls

Users can make free voice and video calls, send messages, and share files without any cost.
User-friendly interface

The app has a simple and intuitive interface that is easy to navigate and use.
Cross-platform compatibility

Viber is available on multiple platforms, including iOS, Android, Windows, and Mac, making it accessible to a wide range of users.

Weaknesses

Limited features

Compared to other messaging apps, Viber has fewer features, such as no group video calls or screen sharing.
Privacy concerns

Viber has been criticized for its privacy policies, including collecting user data and sharing it with third-party advertisers.
Limited user base

While Viber has a significant user base, it is still smaller than other messaging apps like WhatsApp and Facebook Messenger.

Opportunities

Viber could expand its user base by integrating with other popular apps, such as social media platforms or productivity tools.
By enhancing its security and privacy features, Viber could attract more users who are concerned about data privacy.
Viber could expand its reach by targeting new markets, such as emerging economies or regions with low smartphone penetration.

Threats

Viber faces intense competition from other messaging apps, such as WhatsApp, Facebook Messenger, and WeChat.
Viber could face regulatory challenges, such as data privacy laws or restrictions on VoIP services in certain countries.
Advancements in technology, such as the rise of AI-powered chatbots, could make traditional messaging apps like Viber less relevant in the future.

Ask anything of Viber with Workflos AI Assistant

https://www.viber.com/business

Apolo

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Review Distribution

👍

High - rated users

Viber allows for instant direct messaging and voice calls, connecting you to a small sub group of clients.None mentioned.
🤔

Average - rated users

Viber allows you to connect with a greater number of customers in your potential customer base.The app felt obsolete and without polish, and there are better and more modern alternatives such as WhatsApp or Zoom for video calling.