Viable
4.5
4

Not Claimed

Viable is an AI-powered analysis tool that helps businesses gather, analyze, and share customer feedback to improve their products and services. Their Generative Analysis™ provides advanced sentiment analysis and topic modeling to give businesses a holistic understanding of their customers' experiences and pain points. The platform is accessible to businesses of all sizes and industries and aims to help them improve customer experience, increase loyalty, and drive growth.
Developer
Viable
Strengths
  • Intuitive UI

    Easy to use interface for non-technical users

  • Powerful analytics

    Provides detailed insights and data visualization

  • Customizable workflows

    Allows users to tailor the software to their specific needs

Weaknesses
  • Limited integrations

    Does not integrate with as many third-party tools as competitors

  • No mobile app

    Lacks a mobile app for on-the-go access

  • No free trial

    Does not offer a free trial for potential customers

Opportunities
  • Could increase market share by adding more integrations
  • Could attract more users by developing a mobile app
  • Could increase value proposition by partnering with other SaaS tools
Threats
  • Facing competition from established players in the market
  • Could see decreased demand in the event of an economic downturn
  • Could lose customers due to security breaches or data privacy concerns

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Viable Plan

Viable offers a tiered pricing model with three versions, starting at $29/month, $99/month, and $249/month, each with increasing features.
Startup $ Free Trial
For early-stage businesses looking to understand qualitative data from a few key sources. Up to 1,000 datapoints*/month Unlimited seats & data sources Hundreds of data integrations Data ingestion API access Best-in-class email & live chat support Dedicated onboarding
Growth $ Free Trial
For growing companies who want to iterate product, CX, or employee programs using their feedback. Up to 5,000 datapoints*/month Unlimited seats & data sources Hundreds of data integrations Data ingestion API access Best-in-class email & live chat support Dedicated onboarding
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