Verse.io | Workflos AppStore

Verse.io

4.8

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Verse.io is a lead conversion platform that uses AI and human-powered conversations to turn new leads into sales-ready opportunities. It increases the likelihood of lead conversion by 21x through immediate response and follow-up. The platform works with all lead types, sources, and CRMs, and provides sales teams with full control of the lead engagement process. It is available on a subscription basis.

Website

https://verse.io

Developer

Verse.io

HQ Location

San Diego, CA

Year Founded

2013

Number of Employees

Strengths

Lead generation

Automated lead generation and qualification
Integration

Seamless integration with popular CRMs
Personalization

Customizable messaging and personalization

Weaknesses

Pricing

Relatively high pricing compared to competitors
Limited features

Limited features compared to more comprehensive sales automation tools
Training

Limited training and support resources

Opportunities

Growing demand for sales automation and lead generation tools
Opportunity to expand into new markets and industries
Opportunity to form strategic partnerships with complementary SaaS products

Threats

Intense competition from established sales automation and lead generation tools
Potential impact of economic downturn on sales and revenue
Increasing scrutiny and regulation of data privacy and security

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Review Distribution

👍

High - rated users

Verse has truly transformed my inside sales team. After adding Verse to our funnel, 40% of the customers my inside sales team talks to are converted into opportunities in our CRM. We work out of Salesforce and the data they zap back to us makes it really easy to manage everything out of our existing system.While the tech integration is really easy to plugin with Salesforce (zapier), we set our system up with some different fields, vocab, funnel stages before we worked with Verse. We've had to create a lot of new automations to get everything working in our company's format. I don't see this as Verse's fault at all though. It's jut the nature of plugging in a new front line sales team into a mature existing system. The tradeoff that we get in customer experience and sales efficiency are a no brainer though.
🤔

Average - rated users

Loved that the new leads were connected with ASAP which helped when an agent was not available.Follow up / qualification was too short. I have had many leads where I follow up after unqualified and was able to connect. Texting templates were very generic. Conversion was too low and have had better success doing it ourselves. Also, could not customize depending on lead sources.
👎

Low - rated users

Verse has been a tremendous asset to our company since we started working with them. Our go-to Verse team member, Joshua, is always quick to assist us whenever we have a question or concern. Unlike most companies who will check in on you once in a blue moon after signing on with them, our Verse team meets with us EVERY week to go over stats, progress, and adjustments to make sure we are getting the most out of their service and bringing in the best quality of qualified leads. Furthermore, I titled this review 0 to 100 because before we partnered with Verse, we were getting (comparatively) abysmal amounts of calls each day. As soon as we started working with Verse, our phone lines started ringing non-stop daily! I cannot recommend them enough. From the work they do to the team that they have, Verse is an absolute All-Star company!.Absolutely no complaints other than that I wish we had found them sooner!.