Verloop.io | Workflos AppStore

Verloop.io

4.6

225

Request Demo

Not Claimed

Verloop.io is a customer support automation platform used by over 5,000 brands globally. It enables businesses to deliver support experiences across various channels and offers narrow machine learning models, language agnostic bot builder framework, FAQ automation, and a live chat platform.

Website

https://verloop.io

Developer

Verloop

HQ Location

Bangalore

Year Founded

2016

Number of Employees

115

Twitter

@verloopio

Strengths

AI-powered chatbots

Can handle complex conversations and provide personalized responses
Omnichannel support

Can integrate with multiple messaging platforms and provide a seamless experience
Analytics and reporting

Provides detailed insights into customer interactions and agent performance

Weaknesses

Limited integrations

May not integrate with all the tools and platforms a business uses
Pricing

May be expensive for small businesses or those with limited budgets
Learning curve

May take time for agents to learn how to use the platform effectively

Opportunities

As more businesses adopt chatbots, Verloop.io can expand its customer base
Can explore opportunities in new geographies or industries
Can add new features and integrations to stay ahead of the competition

Threats

There are many other chatbot platforms in the market
Customer preferences for communication channels may change over time
As Verloop.io handles sensitive customer data, any data breaches or privacy violations can harm its reputation

Ask anything of Verloop.io with Workflos AI Assistant

https://verloop.io

Apolo

Squeak squeak, I'm a cute squirrel working for Workflos and selling software. I have extensive knowledge of our software products and am committed to providing excellent customer service.

What are the pros and cons of the current application?

How are users evaluating the current application?

How secure is the current application?