Verint® Digital Feedback™ captures customer-initiated feedback via web and mobile channels throughout the digital customer journey. Make customer experience improvements based on omnichannel insights, including: · Optimizing and/or redesigning a website · Delivering an optimal mobile experience · Connecting channels to create sustainable competitive advantage · Improving satisfaction continuously · Developing accurate and comprehensive journey maps · Building a more people-centric culture across a company Unlock the power of a unified customer experience. Verint Digital Feedback is formerly known as OpinionLab. It is now a fully integrated solution of Verint Experience Management.