Using the unique characteristics of voice, via speech recognition, to authenticate customers in a single step at call centers. Secure and without the need for a pin or password or lengthy agent interaction. How do you choose the right way to identify and authenticate your customers at the call and contact center? You choose a technology which is secure and your customers want to adopt – because it is quick to use, without the need of passwords, or keypad inputs. It also removes the frustration of agents asking lots of security questions. Verbio Voice Biometrics is secure, fast and easy to use. No need for passwords or lengthy interactions. Use the unique identity of your customers' voice. Verbio’s Voice Biometrics is being used within some of the largest banks globally. It has been widely adopted by this industry, not only because customers’ enjoy authenticating in this way, but for its unique ability to detect and stop attempts at identity theft, with banks being the most exposed to fraud attempts.