Venmo
4.6
8,900
Venmo is a digital payment and wallet gateway that allows customers to transfer money and make payments via their mobile device. It enables users to make payments by linking their debit cards or bank accounts directly via the app, or by transferring the money stored within their account. Consumers can receive and send payments from contacts and friends by selecting a @username, contact's name, email or phone number. All transfers can be cashed out immediately to a bank account or stored as a Venmo balance for use at a later time. Businesses are able to generate exposure for the brand as users share their purchases on the Venmo feed and are also able to offer a new social currency to a mobile-first audience.
Strengths
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Convenient
Easy to use and widely accepted
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Social
Allows for social interactions and sharing
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Free
No fees for basic transactions
Weaknesses
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Security
Some concerns over security and privacy
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Limited
Limited to personal use and small transactions
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No buyer protection
No protection for buyers in case of fraud or disputes
Opportunities
- Potential for integration with other services and platforms
- Opportunity to expand internationally
- Opportunity to expand into business transactions
Threats
- Competition from other payment services
- Potential for increased regulation and compliance costs
- Risk of fraud and scams on the platform
Ask anything of Venmo with Workflos AI Assistant
https://venmo.com/business
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Review Distribution
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👎
Low - rated users
Customer had a negative experience with Venmo when trying to pay a tree trimming company with their credit card linked to the app. The app declined the payment and customer service was unhelpful in resolving the issue. None mentioned.App declined payment, unhelpful customer service.
Media
Venmo Plan
Venmo offers a free version for P2P transactions and charges a 1% fee for instant transfers to bank accounts.