Upland PSA
4.2
20
Upland PSA is a Knowledge-Enabled PSA suite that offers services automation with Proposal Automation, Knowledge Management, Voice of the Customer and Employee Surveys, and Customer Reference Management. It has a robust feature set, powered by Tenrox, that includes Timesheets & Expense automation, Resource and Project Management, Project Billing, Project Financials, and built-in Analytics. Upland PSA helps customers plan, manage and optimize their resources and projects.
Strengths
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Customizable
Allows for tailored workflows and processes
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Integrated
Integrates with other Upland products for a complete solution
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Scalable
Can accommodate growth and changing business needs
Weaknesses
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Complex
May require significant training and setup time
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Expensive
Higher cost compared to some competitors
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Limited Features
May not have all the features some businesses require
Opportunities
- Increasing demand for PSA solutions
- Potential for new integrations with other software products
- Opportunity to expand into new markets
Threats
- Competitors offering similar products at lower prices
- Decreased demand due to economic factors
- Potential for security breaches and data loss
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https://uplandsoftware.com/tenrox/psa-innovation/
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Upland PSA Plan
Upland PSA offers three pricing tiers with varying features, starting at $10/user/month for basic features and up to $35/user/month for advanced features.
SSO Free Forever
Manage Google Drive, Mailchimp, Dropbox Business, Microsoft PowerPoint, QuickBooks Desktop Enterprise, Canva, Zoho One, DocuSign, Salesforce Sales Cloud Suite, Adobe Photoshop with SSO
