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HR expertise
TriNet has a team of HR experts to provide guidance and support to clients.
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Compliance
TriNet helps clients stay compliant with HR regulations and laws.
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Employee benefits
TriNet offers a range of employee benefits to clients, including health insurance and retirement plans.
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Cost
TriNet can be expensive for small businesses with fewer employees.
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Limited customization
TriNet's services may not be customizable enough for some clients.
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Customer service
Some clients have reported poor customer service experiences with TriNet.
- TriNet has the opportunity to expand its services to new markets and industries.
- TriNet can leverage technology to improve its services and offerings.
- TriNet can form partnerships with other companies to offer more comprehensive services to clients.
- TriNet faces competition from other HR outsourcing companies.
- Changes in HR regulations and laws could impact TriNet's services and offerings.
- An economic downturn could lead to decreased demand for TriNet's services.
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Review Distribution
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High - rated users
The sheer variety of options and capabilities is excellent. Very good insurance options offered throughout the country.Trinet tends to offer large company benefits, which is great, however, some of the competing providers are offering more tailored benefits typically seen in startup companies. It's only a minor issue.
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Low - rated users
Insurance pricing is good. That is all I can say good.Insurance plans are not good, time tracking is separate from system and does not integrate well. PTO tracking is very confusing. Customer service is awful. I have spent 1.5 weeks trying to get our PTO corrected, they do not know the laws in your state, you pay 116$ per person per month, and you have to keep them in check because they do not make sure you are compliant. Payroll is harder than it needs to be. There was a glitch in there system and one of my employee's got paid $0 for 80 hours. Not acceptable. I let them know of the issue, and was promised they could correct and get employee paid on time, That did not happen and I had to talk to 7 different people to get it corrected. So many issues!.
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