TopBox
4.4
15
TopBox is dedicated to addressing the needs of B2B organizations. Based on hands-on 20+ years of Waypoint Group’s B2B consultative work, TopBox was created to provide a simplified process in understanding B2B customer expectations, gaps, and opportunities, while also facilitating appropriate action across the organization. TopBox’s out-of-the-box reporting links B2B account-level feedback with financials to deliver actionable insights to the right people while also prioritizing the optimal improvement initiatives in as little as 30 days. Convert customer feedback into millions with incremental cross-sell and up-sell revenue, accelerate sales-ready leads, and improve win rates by 5x and higher. Turbo charge a Net Promoter® or Customer Success program with TopBox today.
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TopBox Plan
TopBox Insights
995
per month
Get ongoing insights with unique account-based reports and segmented analysis that include:
Key Drivers
Financial Linkage
Benchmarking
Trending
Account X-Ray
Comment Classification & Reporting
Net Promoter® Analysis & Segmentation
Salesforce integration
Insights + Deployment
Call for Quote
You should be focused on engaging with customers. Let us do the survey work and report back to you. This subscription includes all of the Insights benefits, plus comprehensive program development:
Questionnaire design
Cadence and scheduling structure
Steering committee workshops
Frontline training
Communication design
Alerts for account teams
In-depth results review and recommendation sessions
Free Trial – Data Upload
Upload Free
Find out what your current NPS® or other customer feedback data is hiding.
Upload your current data
Experts walk you through all the account-based reports and analysis
Improve with recommendations for action