TimeTap
4.4
313
TimeTap is an online scheduling tool designed for medium and large organizations that streamlines appointment booking and provides a client-focused approach. It allows you to automate processes, set up repeating appointments, and create unique date and time availability for each staff member. The tool is mobile-friendly and HIPAA and GDPR compliant.
Strengths
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Ease of use
Intuitive interface and simple navigation
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Customization
Flexible scheduling options and branding customization
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Integration
Seamless integration with popular calendar and payment systems
Weaknesses
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Limited features
Lacks advanced features such as team scheduling and reporting
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Pricing
Relatively expensive compared to similar scheduling software
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Customer support
Limited customer support options and slow response times
Opportunities
- Opportunity to expand feature set and target new industries
- Potential partnerships with complementary software providers
- Opportunity to expand into international markets
Threats
- Intense competition from established scheduling software providers
- Potential decrease in demand due to economic downturn or recession
- Potential security breaches or data leaks that could damage reputation
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Review Distribution
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👍
High - rated users
TimeTap anticipates all the functionality needed and is not too complex to use. Customer support is fantastic.Onboarding help is critical when starting out with the program.
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👎
Low - rated users
Easy to customize and manage. Acceptable price for large teams.Very bad support even in Business Plan. Promised dedicated phone number not provided after 1 month. System is buggy with each new version.
Media
TimeTap Plan
TimeTap offers three pricing plans: Basic ($5/month), Professional ($16/month), and Enterprise ($32/month) with increasing features and capabilities.
Starter
0
Per Month
Basic scheduling tools that are still packed with the ability to book unlimited clients and appointments.
Unlimited Appointments
Reminder Emails
Customize Availability for Booking
Solo Professional
24
Per Month
For the business professional needing a custom appointment booking solution.
Unlimited Classes or Appointments
Unlimited Classes or Appointments
Text Message Reminders & Notifications
Custom Pre-Booking Forms
Accept Payments
2-Way Calendar Sync
Text Message Reminders and Notifications
Custom Pre-Booking Form Fields
Customizable Reports
Private Service Schedulers
Customizable Emails and Notifications
Unique URL and Embed Codes
Shared Rooms
Team Professional
39
5 Staff Per Month
For the organization needing a custom scheduling solution for multiple staff and/or locations.
5 Locations
Add Additional Staff and/or Locations
Unlimited Classes or Appointments
2-Way Calendar Sync
Text Message Reminders
Custom Pre-Booking Form Fields
Customizable Reports
Unique URL and Embed Codes
Customizable Emails and Notifications
Shared Rooms
Accept Payments
Business Solo
44
Per Month
When you need a custom booking solution with powerful functionality to automate your appointment booking or class scheduling.
Includes All Professional Features
Custom Booking Page
Custom Security Levels
Automated Messaging Triggers
Drip Email Campaigns
Waitlist
Vanity URLs
Schedule Courses
Screening Questions
Zip Code Filter
Custom Reports
Access to Open API
Signed BAA for HIPPA Compliance
Business Team
74
5 Staff Per Month
For the organization needing a powerful and custom booking solution across the business.
Custom Booking Page
Custom Security Levels
Screening Questions
Automated Messaging Triggers
Includes All Professional Features
Drip Emails
Automated Email Triggers
Waitlist
Courses Booking
Disclaimer Forms
Zip Code Filter
Custom Reports
Access to Open API
Signed BAA for HIPPA Compliance
Salesforce Integration
Ability to Purchase for Additional Staff/Locations
SSO Free Forever
Manage Google Drive, Mailchimp, Dropbox Business, Microsoft PowerPoint, QuickBooks Desktop Enterprise, Canva, Zoho One, DocuSign, Salesforce Sales Cloud Suite, Adobe Photoshop with SSO
