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Time Tracking
Accurate time tracking for remote teams
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Productivity Analysis
Insightful productivity analysis and reporting
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Integrations
Seamless integration with popular project management tools
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Pricing
Relatively expensive compared to other time tracking tools
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Limited Features
Lacks some advanced features like invoicing and project budgeting
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User Interface
User interface can be overwhelming and confusing for some users
- Growing trend of remote work increases demand for time tracking tools
- Opportunity to expand into new markets and industries
- Potential to add new features and improve existing ones to stay competitive
- Intense competition from other time tracking tools in the market
- Potential decrease in demand due to economic downturn or recession
- Growing concerns over data privacy and security may impact user trust
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Review Distribution
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👍
High - rated users
Customers love the precise information and easy-to-use interface of Time Doctor, which has helped them increase productivity and focus on tasks. Excelente timeline reports, precise information about the personnel attendance, the total working hours tracked, and the app and web usage. Its also really easy to use, with an intuitive desktop app.N/A.
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🤔
Average - rated users
Customers have mixed feelings about Time Doctor, with some liking the features but others concerned about privacy and tracking issues. It has helped me stay focused, avoid wasting time, and also know how I am distributing time between tasks. This has increased my productivity and has helped me know where I should focus to get better results.The screenshots can be a breach of privacy, and the software takes them randomly, so it can compromise the personal information you display on your screen. Also, the software can stop tracking time if detect low activity on the mouse and keyboard, which can be useful for certain roles. But for others roles that need to wait for a call or contact can be coercive to keep certain activities to not let the software stop tracking time.
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👎
Low - rated users
Customers have had negative experiences with Time Doctor, including issues with the user interface and concerns about privacy and security. It has a nice web backend The client made in 2017 has good UX (if only we could use it) It used to have a responsive product team (not anymore).- The old client UI (which is the only one that we can use) is not intuitive and buggy. Our team very often complains about this and they don't want to use it. - A key feature which is blurring the screenshots has been taken away from the new Windows and Mac client but the option to enforce it is still in their web backend. This gives the false expectation that the setting will be respected while it doesn't and this compromise the privacy and *security* of the people using this software as the screenshots can also collect passwords, private keys etc. Neal from support on October 3rd 2017 wrote: "Sorry for the delay but our developer has not finished setting up this feature yet on the new app. I will try to get more feedback on this and see if I could get at least an estimate of when it will be implemented." After more than seven months on 20th of April 2018 he says: "We don't have an ETA yet. All I know is that our development team are currently working on incorporating this feature as we have been pushing them to since this is something available on the old app." As you can see the answer was not truthful (using the word "finishing" for something that wasn't started). There was also no apology from their side and they didn't write an article warning about this bug which can compromise the security of their users and breach their T&Cs. It's a shame since this company used to care about their customers. I will change the review if they finally act on this.
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