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Ease of use
Intuitive interface and simple navigation
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Customization
Flexible templates and forms to fit individual practice needs
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Security
HIPAA-compliant and encrypted data storage
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Limited integrations
Few options for integrating with other software
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Pricing
Higher cost compared to some competitors
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Mobile app
Limited functionality on the mobile app
- Growing demand for telehealth services
- Opportunity to expand into international markets
- Potential to add more features to stay competitive
- Increasing competition in the mental health software market
- Potential changes in regulations affecting the mental health industry
- Risk of data breaches and loss of trust from clients
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Review Distribution
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👍
High - rated users
Electronic billing feature, scheduling feature, ease of entering initial billing information, some aspects of the notes section, customer support by phone, hours available for phone support.Countless flaws in billing area, poor email support, no manual, articles don't cover enough, resources diverted to tele-therapy.
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Average - rated users
Electronic billing feature, scheduling feature, some aspects of the notes section, customer support by phone.Billing area has some flaws, no manual, articles don't cover enough.
Media
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