TechSoup
4.9
5
TechSoup offers managed IT services that provide comprehensive solutions for all of an organization's IT needs, including urgent help desk support and long-term technology planning. Their services aim to keep systems running smoothly so that organizations can stay focused on their mission.
Strengths
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Affordable
Low-cost software for non-profits
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Wide selection
Offers a variety of software options
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Easy to use
Simple platform for non-technical users
Weaknesses
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Limited eligibility
Only available to non-profits and libraries
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Limited support
Limited customer support options
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Limited customization
Limited ability to customize software
Opportunities
- Increasing demand for affordable software in the non-profit sector
- Opportunities to partner with other non-profit organizations
- Opportunities to expand into new markets or offer new software options
Threats
- Competition from other low-cost software providers
- Decreased funding for non-profits during economic downturns
- Rapid changes in technology could make current software options obsolete
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Review Distribution
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👍
High - rated users
Customers appreciate TechSoup's discounted software for non-profits and the ability to save money while utilizing necessary software.
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🤔
Average - rated users
Customers have mixed feelings about TechSoup, with some appreciating the discounted software while others find the paperwork required to partner with TechSoup to be a hassle.
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👎
Low - rated users
Customers are dissatisfied with TechSoup due to issues with customer service, slow shipping times, and difficulty with the ordering process.
TechSoup Plan
TechSoup offers discounted software and technology products to eligible nonprofits and libraries, with different pricing tiers based on organization size and product version.