Syncro
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Syncro is an all-in-one platform for MSPs that includes PSA, RMM, and remote access tools. It offers unlimited PC and Mac endpoints with built-in remote access, quoting, invoicing, billing, and credit card payment processing, helpdesk, and full ticketing solution, scripting engine, policy inheritance, contract and customer management, and email marketing. It integrates with various third-party tools such as IT Glue, QuickBooks, Xero, Webroot, Bitdefender, MalwareBytes, Splashtop, TeamViewer, ScreenConnect, Warranty Master, and Pax8. Pricing starts at $129 per user/month with no contracts, and add-ons/integrations provided by 3rd parties may incur additional charges. A free trial is available, and interested parties can reach out to sales@syncromsp.com for a demo.
Strengths
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Automation
Automated workflows and tasks
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Remote Access
Ability to remotely access and manage devices
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Integrated PSA
Integrated professional services automation (PSA) tools
Weaknesses
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Limited Integrations
Limited integrations with third-party tools
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Pricing
Pricing may be too high for small businesses
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Learning Curve
Steep learning curve for new users
Opportunities
- Growing market for managed IT services
- Opportunity to expand features and integrations
- Opportunity to develop partner programs for MSPs
Threats
- Competition from established players in the market
- Potential impact of economic downturn on IT spending
- Increased security risks and cyber threats
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Syncro Plan
Syncro offers a tiered pricing model based on the number of endpoints, with additional features available in higher-priced versions.
MSP
129
Per Month
One product - one price . Pricing per user / month
Complete RMM & PSA Solution
Unlimited PC and Mac Endpoints
Unlimited Concurrent Sessions and Unattended Access
Quoting, Invoicing, Billing, and Credit Card Payment Processing
Free Remote Access / Remote Control with Splashtop
Helpdesk and Ticketing
Scripting Engine / Task Automation for PC and Mac
Policy Inheritance to customize your per-customer and per-asset configurations
Patch Management, Alerts and Notifications, SLA management
Advanced Reporting
Backgrounding Tools: Remote Command Prompt and Powershell, Task Manager & File Explorer
Contract & Customer Management
Email Marketing
SSO Free Forever
Manage Google Drive, Mailchimp, Dropbox Business, Microsoft PowerPoint, QuickBooks Desktop Enterprise, Canva, Zoho One, DocuSign, Salesforce Sales Cloud Suite, Adobe Photoshop with SSO
