Syncro
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Syncro is an all-in-one platform for MSPs that includes PSA, RMM, and remote access tools. It offers unlimited PC and Mac endpoints with built-in remote access, quoting, invoicing, billing, and credit card payment processing, helpdesk, and full ticketing solution, scripting engine, policy inheritance, contract and customer management, and email marketing. It integrates with various third-party tools such as IT Glue, QuickBooks, Xero, Webroot, Bitdefender, MalwareBytes, Splashtop, TeamViewer, ScreenConnect, Warranty Master, and Pax8. Pricing starts at $129 per user/month with no contracts, and add-ons/integrations provided by 3rd parties may incur additional charges. A free trial is available, and interested parties can reach out to sales@syncromsp.com for a demo.
Developer
Servably
HQ Location
N/A
Year Founded
2017
Number of Employees
104
Twitter
Strengths
  • Automation

    Automated workflows and tasks

  • Remote Access

    Ability to remotely access and manage devices

  • Integrated PSA

    Integrated professional services automation (PSA) tools

Weaknesses
  • Limited Integrations

    Limited integrations with third-party tools

  • Pricing

    Pricing may be too high for small businesses

  • Learning Curve

    Steep learning curve for new users

Opportunities
  • Growing market for managed IT services
  • Opportunity to expand features and integrations
  • Opportunity to develop partner programs for MSPs
Threats
  • Competition from established players in the market
  • Potential impact of economic downturn on IT spending
  • Increased security risks and cyber threats

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Syncro Plan

Syncro offers a tiered pricing model based on the number of endpoints, with additional features available in higher-priced versions.
MSP $ 129 Per Month
One product - one price . Pricing per user / month Complete RMM & PSA Solution Unlimited PC and Mac Endpoints Unlimited Concurrent Sessions and Unattended Access Quoting, Invoicing, Billing, and Credit Card Payment Processing Free Remote Access / Remote Control with Splashtop Helpdesk and Ticketing Scripting Engine / Task Automation for PC and Mac Policy Inheritance to customize your per-customer and per-asset configurations Patch Management, Alerts and Notifications, SLA management Advanced Reporting Backgrounding Tools: Remote Command Prompt and Powershell, Task Manager & File Explorer Contract & Customer Management Email Marketing
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