Swat.io is a cloud-based social media management tool designed to help medium to large enterprises manage and track workflows, conversations, client details, leads and more. Features include sentiment analysis, editorial planning, social media publishing, task automation and more. Swat.io offers an integrated customer relationship management module which enables businesses to analyze clients’ information across all social media platforms and track their interactions with the brand. Its social media management functionality allows users to monitor and manage schedules, publishing activities, brand and product mention from a centralized editorial calendar, improving customer satisfaction. Additionally, it comes with query builder capabilities which let users modify s...