SupporTrends
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SupporTrends connects product teams with customer feedback, delivering automatic, actionable insight from actual users so that companies can iterate faster.
In addition to processing call recordings, customer reviews, and more, SupporTrends offers integrations with popular platforms such as Intercom, Zendesk, Kustomer and more.
With full sentiment analysis, NPS impact estimation, and feature-based action recommendations, SupporTrends helps plot a clear feature and product development roadmap.
Ask anything of SupporTrends with Workflos AI Assistant
https://supportrends.com
Apolo
Squeak squeak, I'm a cute squirrel working for Workflos and selling software.
I have extensive knowledge of our software products and am committed to
providing excellent customer service.
What are the pros and cons of the current application?
How are users evaluating the current application?
How secure is the current application?
SupporTrends Plan
Survey Analysis
249
1000 Conversations Per Month
Up to 1,000 surveys per month with fully automated Delighted integration, plus manual conversation upload
Survey analysis with full NPS + qualitative / verbatim analysis
Additional user licenses available
Small Business
999
5000 Conversations Per Month
Up to 5,000 conversations per month with fully automated Zendesk, Intercom, Delighted, and Twitter integrations, plus manual conversation upload
Support ticket analysis
Website review analysis
Call recording analysis available
Additional user licenses available
Professional
2
20000 Conversations Per Month
Up to 20,000 conversations per month with fully automated Gladly, Kustomer, Zendesk, Intercom, Delighted, and Twitter integrations, plus manual conversation upload
Survey analysis with full NPS + qualitative / verbatim analysis
Support ticket analysis
Website review analysis
Call recording analysis available
Additional user licenses available