SuccessCOACHING
4.5
598
SuccessCOACHING Learning Programs offer a comprehensive Customer Success training program designed by experienced experts, with real-world exercises and an accredited certification. It is trusted by CSMs from leading companies globally and continually updated with the latest best practices.
Strengths
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Customizable
Can be tailored to individual needs
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Expertise
Coaches are experienced and knowledgeable
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Accountability
Holds clients accountable for progress
Weaknesses
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Cost
Can be expensive for some clients
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Time commitment
Requires regular meetings and follow-up
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Dependence
Clients may become dependent on coaching
Opportunities
- Can expand to new markets and industries
- Can leverage technology for remote coaching
- Can form partnerships with other businesses
Threats
- Competitors offering similar services
- Decreased demand during economic downturns
- Potential for increased regulation of coaching industry
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SuccessCOACHING Plan
SuccessCOACHING offers three pricing plans: Basic for $99/month, Pro for $199/month, and Elite for $299/month, each with increasing features and benefits.
Solo CCSM Level 1 Subscription
99
1 User Per Year
Access Launch, our online CCSM Level 1 Customer Success training and certification program.
12 Courses - 570 mins of video
26 Learning Checkpoints
12 Course Workbooks
6 Real-world Exercises
17 Downloadable Resources
Solo All-Access Bundle
529
1 User Per Year
Access our online CCSM Level 1-4 training and certification curriculum and certify in all Levels of the program.
48 Courses - 2,735 mins of Video
85 Learning Checkpoints
45 Course Workbooks
52 Real-world Exercises
64+ Downloadable Resources
USF Executive Certificate Programs
1
1 User With One-Time Purchase
The 12-Week Executive Certificate in Customer Success programs are our Certified Customer Success Manager programs taught out of the University of San Francisco's School of Business.
12 Live Group Coaching Sessions
12 Courses per CCSM Level
24+ Learning Checkpoints
Real-World Exercises
Guest Lecturers
Team All-Access Bundle
1
1 User Per Year
Access our online CCSM Level 1-4 training and certification curriculum and certify your Team in all Levels.
48 Courses - 2,735 mins of Video
85 Learning Checkpoints
45 Course Workbooks
52 Real-world Exercises
64+ Downloadable Resources
48 Manager Guides
Learner Reporting
Team CCSM Level 1 Subscription
249
1 User Per Year
Access Launch, our CCSM Level 1 Customer Success training and certification program for Teams.
12 Courses - 570 mins of Video
26 Learning Checkpoints
12 Course Workbooks
6 Real-world Exercises
17 Downloadable Resources
12 Manager Guides
Learner Reporting
Outcome-Based Selling Certification Bootcamp
1
1 User With One-Time Purchase
Learn how to expand accounts and drive net-new revenue without negatively affecting your relationship by using Customer Success best practices to sell without being salesy.
10 Hours of Live Expert Instruction
5 Courses
4 Practical Exercises
6 OBS Framework Canvases
Outcome-Based Selling Certification
3-Day CCSM Virtual Bootcamps
1
1 User With One-Time Purchase
3-day, live instructor-led virtual training and certification bootcamps covering the Certified Customer Success Manage (CCSM) Level 1 and 2 training curriculum.
12 Courses covered by a Live Instructor
12 Course Workbooks
Group Exercises
Downloadable Resources
Continuing Professional Development Credits
SSO Free Forever
Manage Google Drive, Mailchimp, Dropbox Business, Microsoft PowerPoint, QuickBooks Desktop Enterprise, Canva, Zoho One, DocuSign, Salesforce Sales Cloud Suite, Adobe Photoshop with SSO
