Statbot is a cloud-based solution that helps organizations using Intercom track key performance indicators (KPIs) and monitor various business metrics through actionable analytics. Professionals can generate reports related to customer acquisition, engagement or retention rates and filter data based on specific date range or activity status. Statbot allows businesses to update default time zones across reports and export analytical charts in CSV format for future reference. Managers can utilize generated reports to gain an overview of lead conversion ratio, growth rates and the total number of user registrations based on specific days, weeks or months. Additionally, it lets supervisors assign interactions to teams or administrators, create conversation reports and ...