Squadcast
4.4
281
Squadcast is an Integrated Reliability platform that combines on-call alerting, incident management, and Site Reliability Engineering (SRE) workflows to automate human tasks efficiently. Their goal is to provide a user-friendly incident management platform that helps engineers do on-call scheduling and incident response the SRE way. They have been working on making alerting and on-call management more intuitive at a reactive level and automating SRE workflows at a proactive level. Their approach to long-term reliability has resonated well with DevOps/SRE/IT teams globally, and they help companies adopt SRE practices to improve their incident resolution metrics and system reliability.
Strengths
-
Reliability
Highly reliable incident management system
-
Ease of use
User-friendly interface and easy to set up
-
Integrations
Seamless integration with various tools and services
Weaknesses
-
Pricing
Relatively expensive compared to competitors
-
Limited features
Lacks some advanced features offered by competitors
-
Customization
Limited customization options
Opportunities
- Growing demand for incident management systems
- Opportunity to expand into new markets and industries
- Opportunity to form partnerships with other SaaS providers
Threats
- Intense competition from established players and new entrants
- Potential impact of economic downturn on customer spending
- Increasing concern over data security and privacy
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https://www.squadcast.com
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Squadcast Plan
Squadcast offers three pricing plans starting at $49/month with increasing features such as integrations, team size, and incident management.
Free
0
Per Month
Incident Response for Small Teams
Unlimited Email and Push Notifications
Event Tags & Event Severities
ChatOps Integration
Rule Based Alert Suppression
Service Maintenance Windows
Alert Deduplication
Single Sign-On (SSO)
User & Incident Based Analytics
Auto Recording Incident Timeline
On-call Schedules & Escalation Policies
Data Retention - upto 3 Months
Pro
9
Per Month
Modern On-Call and Incident Response Management
Unlimited Email and Push Notifications
ChatOps Integration
Exportable Incident Timeline
Upto 50 Response Actions /month (Account Wide)
API Requests
Service Maintenance Windows
5 Rule Based Alert Suppressions
5 Alert Deduplication Rules
Oncall Schedules & Escalation Policies
JIRA Integration & Custom Integration Via REST API
Data Retention upto 6 months
Single Sign-On (SSO)
User & Incident Based Analytics
Premium
16
Per Month
Rapid and Secure Incident Response The SRE Way
Unlimited Email, Push, SMS, Phone call Notifications
Single Sign-On (SSO)
Upto 10 Free Stakeholders
JIRA Integration & Custom Integration Via REST API
Service Maintenance Windows
Unlimited Rule Based Alert Suppressions
Unlimited Alert Deduplication Rules
Oncall Schedules & Escalation Policies
Upto 30 Outgoing Webhook Configurations
5 Status Pages (Public & Private)
Runbooks
SLO Tracker
Incident Postmortem with Templates
Data Retention upto 1 Year
Exportable Incident Timeline
Upto 100 Response Actions /month (Account Wide)
API Requests
User & Incident Based Analytics
Webforms
SSO Free Forever
Manage Google Drive, Mailchimp, Dropbox Business, Microsoft PowerPoint, QuickBooks Desktop Enterprise, Canva, Zoho One, DocuSign, Salesforce Sales Cloud Suite, Adobe Photoshop with SSO
