Splashtop SOS
4.6
163
Splashtop SOS is a remote support software solution for IT, support teams, and help desks. It offers on-demand quick support access to Windows, Mac, iOS, and Android devices, as well as unattended anytime access to Windows, Mac, and Linux computers in certain packages. Other features include high performance, robust security, screen sharing, file transfer, remote reboot and reconnect, chat, user management, custom branding, integration with PSA tools, and licensing per technician. There are three packages to choose from, all with unlimited on-demand support and the option for unattended access. A free trial is available.
Strengths
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Remote access
Allows remote access to computers and mobile devices
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Multi-platform support
Supports Windows, Mac, iOS, and Android devices
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File transfer
Enables easy file transfer between devices
Weaknesses
-
Limited features
Lacks some advanced features compared to other remote access software
-
Pricing
Pricing can be expensive for larger teams or organizations
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Connection issues
May experience connection issues or lag depending on internet speed
Opportunities
- Increasing demand for remote access software due to remote work and virtual meetings
- Opportunities to partner with other software companies to expand offerings
- Potential to add new features to stay competitive in the market
Threats
- Facing competition from other remote access software providers
- Potential security concerns with remote access software
- Potential decrease in demand due to economic downturn or budget cuts
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https://www.splashtop.com
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Splashtop SOS Plan
Splashtop SOS offers remote support plans starting at $17/month for up to 25 computers with additional features available at higher pricing tiers.
SOS+10
219
per technician per year
Support unlimited Windows, Mac, iOS and Android devices on demand. SOS+10 also includes unattended anytime access to 10 Windows or Mac per computers.
Everything in SOS standard edition
Unattended anytime access to 10 computers via streamer agent
2 licenses gives unattended access to 20 computers. 3 licenses to 30, etc.
SOS Unlimited
399
per technician per year
Support unlimited Windows, Mac, iOS and Android devices on demand. SOS Unlimited also includes unattended anytime access to an unlimited number of computers.
Everything in SOS standard edition
Unattended anytime access to an unlimited number of computers via streamer agent
SOS
199
per technician per year
Support unlimited Windows, Mac, iOS and Android devices on demand with this quick support tool.
Access with session code
High performance
Share technician desktop
Robust security
Drag and drop file trsnfer
Remote reboot and reconnect
Session recording
Custom branding
Multi-monitor support
Chat
User management
SSO Free Forever
Manage Google Drive, Mailchimp, Dropbox Business, Microsoft PowerPoint, QuickBooks Desktop Enterprise, Canva, Zoho One, DocuSign, Salesforce Sales Cloud Suite, Adobe Photoshop with SSO
