Soon
4.5
79
Soon is a SaaS platform for online collaborative employee scheduling primarily used by customer service teams. It offers self-scheduling options to increase employee productivity and set up customer service departments for success while scaling up. Soon works with customer service teams of rapid growth scale-ups to innovative enterprise corporations. They offer customised demos, free trials, and personal onboarding to improve support operations.
Strengths
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Intuitive interface
Easy to use for non-technical users
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Customizable templates
Allows for personalized branding and design
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Real-time collaboration
Multiple users can work on the same project simultaneously
Weaknesses
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Limited integrations
Does not integrate with many third-party apps
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No mobile app
Only accessible through web browser
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Limited features
Lacks some advanced project management tools
Opportunities
- Could increase market share by integrating with more apps
- Could attract more users by creating a mobile app
- Could attract more advanced users by adding more project management tools
Threats
- Many other project management tools on the market
- Could lead to decreased demand for project management tools
- Data breaches or other security issues could damage reputation
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http://soonapp.io
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Soon Plan
Soon offers a freemium pricing strategy with basic features for free and premium features starting at $9 per month.
Team
10
1 User Per Month
General available version of Soon
Everything you need to schedule employees
User profiles and custom roles
Templates to standardize events and weeks
In-app support
Business
20
1 User Per Month
Includes more advanced features.
All Team features plus:
Event assessments to monitor work floor sentiment
Custom policies for leave and compliance
Forecasting interface
A.I. personalized automated scheduling
Custom
Contact Us
Per Year
Private Cloud version of Soon, hosted by Azure, AWS or GC. Fully managed by us to accommodate to your SLA standards.
All Business features plus:
Private cloud environement
Dedicated guidance & training
Priority support and SLAs
Custom organizational configurations