Solgari
4.9
1
Solgari is a cloud-based contact center and communication solution that offers real-time communication, compliant recording, encryption, archiving, interactive voice response, speech analytics, voice verification, reporting and statistics. It caters to various industries and provides features such as two-way SMS and MMS, WebRTC meeting, customer relationship management, and IT integration. It allows users to communicate via digital channels such as voice, WebRTC, video, SMS, and chat, and provides skill-based routing, barge-in, IVR, and queuing. It also helps users adhere to compliance standards.
Strengths
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Unified platform
All-in-one solution for communication and compliance
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Global reach
Supports over 200 countries and 30 languages
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Scalability
Flexible pricing and can handle large volumes of users and data
Weaknesses
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Limited integrations
May not integrate with all existing systems
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Relatively new
May not have as established a reputation as some competitors
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Pricing
May be more expensive than some other options
Opportunities
- Increasing demand for communication and compliance solutions
- Potential for new features and integrations to be added
- Opportunities for partnerships with other companies in the industry
Threats
- Competitors with established reputations and larger market share
- Changes in regulations could impact demand for compliance solutions
- Decreased demand for communication and compliance solutions during economic downturns
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Solgari Plan
Solgari offers a per-user, per-month subscription model with three versions, starting at €25/user/month, with additional features in higher versions.