SolarWinds DameWare Remote Support

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Dameware Remote Support is a remote support software that simplifies and accelerates remote IT administration tasks for IT admins and support technicians. It includes Dameware Mini Remote Control for remote access to Windows, Linux, and Mac OS X systems. It allows remote management and troubleshooting of Windows computers and Active Directory domains, and supports remote access from iOS and Android devices. It also supports Smart Card logon and authentication.

Website

http://www.solarwinds.com

Developer

SolarWinds Worldwide LLC

HQ Location

Austin, TX

Year Founded

1999

Number of Employees

2,444

Twitter

@solarwinds

Strengths

Remote access

Allows remote access to computers and servers
Multi-platform support

Supports Windows, Mac, and Linux operating systems
File transfer

Enables file transfer between remote and local computers

Weaknesses

Limited features

Lacks some advanced features compared to other remote support tools
No mobile app

Does not have a mobile app for remote access
No chat support

Does not offer chat support for remote sessions

Opportunities

Can integrate with other SolarWinds products for a complete IT management solution
Allows customization of remote support settings and branding
Can scale to support large enterprise environments

Threats

Faces competition from other remote support tools with more features
May face security concerns with remote access to sensitive data
Pricing may be a barrier for small businesses or organizations with limited budgets

Ask anything of SolarWinds DameWare Remote Support with Workflos AI Assistant

http://www.solarwinds.com

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