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SolarWinds DameWare Remote Support
4.1
30
Dameware Remote Support is a remote support software that simplifies and accelerates remote IT administration tasks for IT admins and support technicians. It includes Dameware Mini Remote Control for remote access to Windows, Linux, and Mac OS X systems. It allows remote management and troubleshooting of Windows computers and Active Directory domains, and supports remote access from iOS and Android devices. It also supports Smart Card logon and authentication.
Strengths
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Remote access
Allows remote access to computers and servers
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Multi-platform support
Supports Windows, Mac, and Linux operating systems
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File transfer
Enables file transfer between remote and local computers
Weaknesses
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Limited features
Lacks some advanced features compared to other remote support tools
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No mobile app
Does not have a mobile app for remote access
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No chat support
Does not offer chat support for remote sessions
Opportunities
- Can integrate with other SolarWinds products for a complete IT management solution
- Allows customization of remote support settings and branding
- Can scale to support large enterprise environments
Threats
- Faces competition from other remote support tools with more features
- May face security concerns with remote access to sensitive data
- Pricing may be a barrier for small businesses or organizations with limited budgets
Ask anything of SolarWinds DameWare Remote Support with Workflos AI Assistant
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SolarWinds DameWare Remote Support Plan
SolarWinds DameWare Remote Support offers a perpetual license with tiered pricing based on the number of technicians and endpoints.