SoDash
4
19
SaaS platform that connects social media and customer service.
Strengths
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Social media monitoring
Real-time monitoring of social media platforms
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Customizable dashboards
Ability to create personalized dashboards for different teams
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Automated workflows
Automated workflows for social media management
Weaknesses
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Limited social media platforms
Does not support all social media platforms
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No sentiment analysis
Does not provide sentiment analysis for social media posts
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No mobile app
No mobile app for on-the-go social media management
Opportunities
- Opportunity to integrate with other marketing and customer service tools
- Opportunity to expand to new geographic markets
- Opportunity to add new features such as sentiment analysis
Threats
- Competition from other social media monitoring tools
- Changes in social media algorithms may affect the effectiveness of the tool
- Changes in data privacy regulations may affect the tool's ability to collect and analyze social media data
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SoDash Plan
SoDash offers three pricing plans starting at $500/month, with features such as sentiment analysis, social listening, and reporting.