Smith.ai Virtual Receptionists
4.8
62
Smith.ai is a virtual receptionist service that provides 24/7 call handling, bilingual answering, client screening, appointment scheduling, and outbound sales campaign calls. It offers post-call emails and text messages, call recording and transcription, and integration with various systems. Clients can access business intelligence tools like Call Intelligence to analyze phone call data and operate their business more efficiently.
Strengths
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24/7 Availability
Virtual receptionists available around the clock
-
Customizable Scripts
Scripts tailored to fit the needs of each business
-
Integration
Integration with popular CRMs and scheduling software
Weaknesses
-
Language Limitations
Limited language options for non-English speaking customers
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Limited Services
Limited to answering calls and taking messages
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Pricing
Pricing may be too high for small businesses
Opportunities
- Opportunity to expand services beyond call answering
- Opportunity to add more language options for non-English speaking customers
- Opportunity to partner with other SaaS companies for integrated services
Threats
- Competition from other virtual receptionist services
- Advancements in AI technology may make virtual receptionists obsolete
- Economic downturn may lead to decreased demand for virtual receptionist services
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https://smith.ai
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Smith.ai Virtual Receptionists Plan
Smith.ai Virtual Receptionists offers four pricing plans ranging from $140 to $1000 per month, with varying features and call limits.
Starter - 30 Calls
255
Per Month
Friendly, professional agents answer your calls. $9.50/call price after 30-call monthly minimum.
Free spam blocking
Fully English-Spanish bilingual
1 transfer destination
1st CRM integration is free
Basic - 90 Calls
675
Per Month
Friendly, professional agents answer your calls. $8.50/call price after 90-call monthly minimum.
Free spam blocking
Fully English-Spanish bilingual
2 transfer destinations
1st CRM integration is free
Pro - 180 Calls
1
Per Month
Friendly, professional agents answer your calls. $7.50/call price after 180-call monthly minimum.
Free spam blocking
Service is fully English-Spanish bilingual
5 transfer destinations
1st CRM integration is free
Outreach Campaigns - On-Demand
3
Per Month
The best option for:
One-time & temporary offers
Event & trade show follow-up
Mass broadcasts & reminders
Complete, ready-to-call lists
1st CRM integration free
Appointment booking
Text and email follow-ups
Business caller ID for outbound calls
Third-party intake
Custom data fields
Outreach Campaigns - Ongoing (3 month minimum)
2
Per Month
The best option for:
Daily lead capture & screening
Routine prospecting & engagement
In-house, SDR-style outreach
Continuous lead-funnel optimization
1st CRM integration free
Appointment booking
Text and email follow-ups
Business caller ID for outbound calls
Third-party intake
Custom data fields
SSO Free Forever
Manage Google Drive, Mailchimp, Dropbox Business, Microsoft PowerPoint, QuickBooks Desktop Enterprise, Canva, Zoho One, DocuSign, Salesforce Sales Cloud Suite, Adobe Photoshop with SSO
